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OKHomeElectricity supply
Electricity supply
We address industrial customers by making our expertise available on the energy markets. Our portfolio allows us to find solutions that are flexible and adapted to your supply needs. Our hedging solutions can offer you the best alternative in view of market conditions, at any time.
We take care of all your requests in a careful and timely manner.
Active management of your portfolio
The solutions we offer to industrial customers have the ambition to satisfy different requests in terms of market flexibility and transparency. Our approach is to provide you with access to the main European markets by offering clear and transparent products.
Fixed price
What we offer
- Duration of the contract: from 1 to 2 years
- Fixed prices
Your benefits
- Presence in the main European energy markets
- No imbalancing costs
- Web portal for monitoring the consumption that the distributor makes available and invoices
- Customer service available for any request
- Monthly report through detailed files available on the web portal
Price indexed to the spot market
What we offer
- Duration of the contract: from 1 to 2 years
- Indexed prices linked to the Italian Energy Exchange (IPEX)
Your benefits
- Possibility to integrate the offer at spot price with portfolio management solutions
- Web portal for monitoring the consumption that the distributor makes available and invoices
- Customer service available for any request
- No imbalancing costs
- Monthly report through detailed files available on the web portal
Supply with 100% green energy
What we offer
- Green certification through the guarantee of origin (GoO)
- Certification available on a quarterly or annual basis
Your benefits
- Solution suitable for companies with objectives related to environmental sustainability
- Possibility of combining 100% green energy with our other products
Block&Spot
What we offer
- Duration of the contract: from 1 to 2 years
- Possibility of replacing a formula based on spot indices with standard energy products available on the fixed price OTC markets
- Maximum flexibility on fixing periods and quantities in proportion with your consumption
Your benefits
- Efficient solution to benefit from fluctuations on the forward markets
- Reduced management fees
- Possibility to buy and sell standard products when you have interesting price levels
- Possibility to diversify the purchases of your own needs before and during the supply (risk management)
- Simple and transparent price formula
- Trading desk available for hedging requests
- Fully flexible contract
- No imbalancing costs
- Monthly billing reports
- Consulting
- Web portal for the monitoring of consumption, of the data from the provider, and of the related invoices
Multiclick
What we offer
- Duration of the contract: from 1 to 2 years
- Possibility of replacing a formula based on spot indices with standard energy products available on the OTC markets at fixed price
- Possibility of setting percentages of your consumption at a fixed price
Your benefits
- Flexibility in fixing and hedging decisions
- Competitive tariffs
- Web portal for consumption monitoring, distributor and invoice data
- Trading desk available for each fixing request
- Customer service available for any request
- Flexible contract with simple and transparent price formula
- No "take or pay" clause
- No imbalancing costs
- Monthly invoicing report
- Detailed monthly reports available on the web portal
Portfolio management solution with combined formulas at spot and fixed price
What we offer
- Duration of the contract: from 1 to 2 years
- Combination of fixed and indexed prices
Your benefits
- Flexibility in fixing and hedging decissions
- Competitive rates
- No imbalancing costs
- Web portal for consumption monitoring, DSO data, invoices
- Monthly report with maximum detail available on the web portal
- Monthly billing report
- Customer service available for any request
Similar products
Further information
Customer service
This service operates from Monday to Friday from 9:00 am to 6:00 pm. The cost of the call depends on the contractual conditions applied by your telephone operator.
+39 (0)236698.1
Suspension of supply due to non-payment
In compliance with the provisions of Article 17 of Annex A to Resolution 258/2015/R/com of 29/05/2015 (TIMOE - Integrated text for non-payment of electricity) and to Art. 20 of Annex A to resolution no. 99/11 dated 21/07/2011 as amended and supplemented (TIMG - Supplemented text for gas non-payment)
Complaints
Do you want to submit a complaint?
For any problem or inefficiency regarding your supply of natural gas, you can send a complaint to Alpiq Energia Italia SpA by filling out the appropriate form.
Complaint form for the supply of natural gas to be sent by post to:
Alpiq Energia Italia SpA
Customer Service
Via Marostica, 1
IT 20146 Milan
